We offer Technical Service help for repairs on your cutter. We are available to talk you though problems you are having, and suggest ways to correct them.
We have a 30 minute minimum charge of $75.00. After 30 minutes, we charge in 15 minute intervals.
You can also use this service to consult with us on a cutter you may be interested in buying. We can tell you if the cutter is supported by the manufacturer, if parts are available and if there are any known service issues that you may encounter. We can also advise you if you are getting a good deal on the machine. If you send us photos of the machine, we can evaluate what we see and tell you if anything is damaged or if something would need to be questioned to the seller before purchasing.
*If you order parts from us, we offer NO CHARGE phone support to help you install them.
CHALLENGE MACHINERY HAS ISSUED A SAFETY BULLETIN CONCERNING THEIR CUTTERS THAT INCLUDE THE FOLLOWING:
DIAMOND SERIES - SN: 101 - 2864
CHAMPION MC, MCPB, MPX, MPC, CRT - SN: 11197 - 13906 & SN: 91010 - 94131D
ALL OF THESE CUTTERS HAVE PARKER DIRECTIONAL VALVES THAT CAN FAIL DURING USE. THESE VALVES ARE LOCATED IN THE BOTTOM OF YOUR MACHINE IN THE MIDDLE. THE PARKER VALVES ARE VERY EASY TO IDENTIFY. THERE IS (1) FOR THE KNIFE AND (1) FOR THE CLAMP. THESE VALVES LOOK THE SAME, BUT WORK DIFFERENTLY IN OPERATION. IF THE VALVE FAILS DURING OPERATION, THE KNIFE OR THE CLAMP CAN COME CRASHING DOWN UNEXPECTEDLY, EVEN WITHOUT YOUR FINGERS ON THE CUT BUTTONS, WHICH CAN CAUSE A SIGNIFICANT INJURY TO YOUR OPERATOR.
We have valves to replace the failing Parker valves.
The new valves are manufactured by VICKERS/EATON. Theses valves are Direct Replacement valves for the Parker valves. The valves come ready to install and can be done by anyone who is somewhat mechanical. Step-by-step instructions are included, as well as phone support from OBSOLETE CUTTER PARTS.
We encourage you to take some kind of action to prevent any injuries.
The current list price on these replacement valves is $1500.00.
These valves are now on sale for $1350.00/ea - $2700.00 for the set.
You can replace just one valve, but we strongly recommend that both the Knife and the Clamp valve be replaced.
YOU NEED TO TAKE SOME ACTION TO PREVENT A MAJOR INJURY.
If replacing the valves is not an option, maybe replacing the cutter is the way to go. We can help you find a good NEW or USED Cutter.
Breaking News Alert
***See below for a Special Safety Bulletin
concerning Parker Valve failures that may affect your cutter!
SOLUTIONS FOR PARTS
At the end of 2014, Challenge Machinery discontinued selling parts for all of the MPC, MC & MCPB, MPX and the Diamond Series that are still running today. These cutters are termed "out of support", but most of these machines have many more years of life left in them. We are here to help you keep your cutter running safely into the future. And if at some point you need to replace your cutter, we can help you with that too. We sell both new and used equipment.
Obsolete Cutter Parts Company is operated by a highly trained serviceman that has many years of experience working on Challenge cutters. I have seen a lot of different issues and have been able to provide repair parts on obsolete cutters for many years. I am an experienced machinist, and have taken Challenge's orginial designs and have improved many of them over the years. Some of our parts may be the last one you will have to buy. All our parts are manufactured in the USA, we do not use any foreign parts for our replacement parts.
OBSOLETE PARTS FOR CHALLENGE CUTTERS:
Electronic PC Board Repair
Knife Changing Tools, and Other Tools for Your Cutter
Cutter Bed Rust Removal Kits
Way Oils for Leadscrews
Premium Red Grease for Critical Points
and more..... call or email us
NEED A CYLINDER FOR YOUR CUTTER?
If you need a new Cylinder for your cutter, we will have it. We have New and Refurbished Knife and Clamp Cylinders. We have a Refurbished/exchanged program for cylinders that are used. Your old cylinder is returned for credit after you have installed your refurbished one. We are currently in the process of making up new replacement cylinders. We have several new cylinders in stock.
Part# H-342 - New Knife Cylinder for Challenge 305 MPC, MPX, CRT, MC, MCPB, CRT & CDC
This cylinder will replace Part numbers: A-8420 & 4569 also.
Part# H-431-1 - New Clamp Cylinder for Challenge 305 MPC (Serial Number Specific)
TECHNICAL PHONE SUPPORT
YOUR OBSOLETE CHALLENGE CUTTER
DID YOU KNOW.....
On a Challenge 305 MPC or MPX cutters, you can correct logic issues by doing a computer reset?
Follow this procedure: On your keypad, press clear twice. Next press channel, "0", enter. Next press 919. Next press channel 1 enter, and you have completed the reset process.
DID YOU KNOW.....
On a Challenge 305 MPC or MPX cutter, the clamp pedal will only work by stepping on the foot pedal and the cut buttons at the same time. Many times I have gone in to do service on a cutter and will be told that the clamp pedal doesn't work, and in fact if you step on the pedal by itself, it won't work. You have to press the cut buttons along with the foot pedal for the clamp to come down by itself.
DID YOU KNOW.....
If you have a manual backgauge cutter, like a 305 MC, Model 20 or Diamond, you must always set the backgauge coming forward. If you want to cut at 6", you would move the backgauge back to 7" then come forward to 6". If you don't do it this way, the backlash (Or wear) in the leadscrew nut will allow the backgauge to move while you are cutting. If you set it coming forward, and then lock it in place, your set point will remain the same during your cutting.